1. General
We care about your privacy at Superfluent. This Privacy Policy applies to Superfluent websites, mobile apps, and related services ("Service"). By using the Service, you agree with Superfluent's collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy.
2. Collected Information
When you use the Service, Superfluent may collect the following personal information about you:
(i) Account Registration: To register for a Superfluent account, you may provide us with your age and email address. You may also register for a Superfluent account using certain social logins, such as Google and Apple. If you register for Superfluent using a social login, Superfluent may receive information about you from your social login provider.
(ii) Account Usage: Your account will include information about your learning progress, such as the languages you are learning, your learning statistics, and your achievements.
(iii) Artificial Intelligence: Superfluent uses Artificial Intelligence ("AI") features which allow you to send text or audio messages to an AI chat companion in an open-ended conversational format.
When you interact with AI features, your information may be shared with AI vendors such as OpenAI, which may keep a copy of your text or audio responses for their own purposes. Please do not submit any personal or confidential information when using AI features.
(iv) Speaking Lessons: Some lessons involve you speaking into the Superfluent app. To recognize speech, your audio may be sent to a third-party provider such as Google, Apple, or Amazon Web Services. You may choose to skip speaking challenges in your lesson.
(v) Activity Data & IP Addresses: When you use the Service, we may generate data about your use of the Service, which may include your browser and device data, log data, and IP address. We will also generate data regarding your engagement in educational activities on the Service.
(vi) Cookies: Superfluent may store certain data from your browser using cookies.
(vii) Payments: Superfluent may share certain data related to subscriptions and payments with third-party payment processors such as RevenueCat, Stripe, Apple, and Google.
3. Processing of Information
Superfluent may process your personal information according to the following legal bases: to provide products or services you request, to promote Superfluent's legitimate interests, to comply with legal obligations, and with your consent. In particular, Superfluent may process and share your personal information in the following ways:
(i) Providing and improving the Service: Superfluent will process your personal information to provide and improve the Service. For example, we will use the information you provide to enhance your learning progress, personalize learning content, detect and fix bugs, perform research, and provide customer service to you. Superfluent may share personal information with third parties to help us provide or improve the Service.
(ii) Contacting you: Superfluent may use the email address you provide to update you on the operations of the Service and inform you of tips and new features.
(iii) Complying with law and preventing harmful activities: Superfluent may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Superfluent may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.
(iv) Anonymous information: Superfluent may process aggregated, de-identified, or otherwise anonymous or anonymized information for any purpose.
4. Data Retention
Superfluent retains your information only for as long as necessary. We protect the data we store using commercially acceptable measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. You can request deletion of your data via our
Contact Us page as well as within the Service.
5. Children
Superfluent does not knowingly collect personal information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided personal information to Superfluent through the Services please send a message via our Contact Us page.
6. Third-Parties
The Service may contain links to external sites not operated by us. We have no control over these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Right of Refusal
You have the right to refuse our request for personal information with the understanding that this may limit your access to some of the Service.
8. Consent to Practices
By continuing to use the Service, you consent to our practices regarding privacy and the handling of personal information as described in this Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy and how we handle your personal information, please send a message via our
Contact Us page.
Last revised on September 13th, 2024.